Last updated: January 2026

Welcome to CHUVÉE (“we”, “our”, “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://chuvee.co.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party payment gateways, we do not store card details)

Order and Usage Information

  • Products purchased
  • Order history
  • IP address
  • Browser type and device information
  • Pages viewed and interactions on our website

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Arrange delivery or self-pickup
  • Communicate order confirmations and updates
  • Respond to enquiries and customer support requests
  • Improve our website, products, and services
  • Send promotional messages only if you have opted in
  • Comply with legal and regulatory requirements

3. Cookies and Tracking Technologies

CHUVÉE uses cookies and similar technologies to:

  • Enable essential website functionality
  • Remember user preferences
  • Analyze website traffic and performance

You can disable cookies through your browser settings, but some features of the site may not function properly.

4. Sharing Your Information

We do not sell or rent your personal data.

Your information may be shared only with trusted third parties such as:

  • Payment processors
  • Delivery and logistics partners
  • Website hosting and analytics providers

These parties are required to protect your information and use it only for specified purposes.

5. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet is completely secure.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Meet legal, tax, and accounting obligations

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal data, subject to legal requirements
  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

CHUVÉE
Website: https://chuvee.co
Instagram: @chuvee.my
小红书: @Chuvee.my 初味

© 2026 CHUVÉE. All rights reserved.